Time to dust off some old Aristotle and learn about logos, pathos, and ethos
I’ve learned a lot from my girlfriend about emotional intelligence and empathy.

Especially conversations that are negative and spiraling

This is one of my favorite lines in phone sales.
  • Can I call you back in five minutes?
  • My wallet’s in the car.
  • I have a customer…
Re-qualifying is when you qualify again to confirm any pre-qualified info.

You don’t want to be the salesperson that “steamrolls” your prospect by talking over them.

Your prospect will be visualizing either way. Without your guidance, they’ll be visualizing the negative.

To increase your chances of closing the sale, you as the salesperson have to find out more than you divulge.

Cole Feldman

Poet and sales leader www.rebalancedaily.com

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